Frequently Asked Questions

Rides For All is a white‑label SaaS platform for accessible transportation. Organizations use our software to dispatch, book, and track rides under their own brand. We do not own vehicles or provide drivers — we empower your team with the tools to run operations efficiently.

No. We provide the software platform — your organization or partners operate the vehicles and manage drivers. Our system supports unlimited fleet sizes and concurrent trips.

Yes. Riders can text natural language requests such as “I would like my kid Matthew to be picked up to school tomorrow at 7 am from 111 Washington Ave.” We confirm the trip details and send a payment link for approval.

Flexible pricing options: monthly subscriptions based on the number of registered vehicles or pay‑per‑trip. We can tailor a plan to your operations. Contact us for a custom quote.

Yes, we take data security very seriously. All data is encrypted in transit and at rest, and we comply with HIPAA and other relevant privacy regulations. We never share your personal information with third parties without your explicit consent.

Our platform supports wheelchair-accessible vehicles, mobility assistance, companion seating, visual and hearing impairment accommodations, specialized medical transport needs, multilingual support, and large-text options.

Absolutely! When booking a ride, you can specify wheelchair accessibility, mobility aids, medical equipment, companion needs, and any other special requirements. Our system will match you with appropriate vehicles and trained drivers.

Yes, all drivers in our network complete specialized training for assisting passengers with disabilities, medical conditions, and mobility challenges. We also provide ongoing education and certification programs.

Getting started is easy. Schedule a demo and we’ll help set up your branded applications, configure workflows and accessibility options, train your staff, and integrate with existing systems.

Yes, we offer API integrations and can work with your existing patient management systems, scheduling software, and billing platforms. Our technical team will work with you to ensure smooth integration.

We provide comprehensive reporting including trip analytics, cost tracking, driver performance, passenger satisfaction, and compliance reports. All reports can be customized and exported for your records.